100% Best tour guide, Tony and Best bus driver, Mario
By: Hyangmi Sung | Wed Jul 12, 2017 at 02.09 AM
i've traveled with my two girls in June 2017. The tour guide, Tony was so considerate and well organized from day 1 of trip throughout the 7 days to try to all of travelers not to be in line as much as possible, to stop by any rest area f..or bathroom in every 2 ~ 3 hrs besides seat arrangement for my kids easily hop on and off the bus whenever we stop by for sightseeing.
In addition, the bus driver, Mario, he was the best driver we ever had among all other trips with tour 4 funs.
With these two best team crew, we had such a great time with my kids and we 'd like to say thank you again.Read full review
Overall the tour is good and the itinerary was completed as advertised.
The strong points are:
1. Tour bus was comfortable, clean and well maintained.
2. The ability to join the tour later at day 2 or 3 or leave the tour earlier is very.. practical as it enables flexibility to suit our own plans.
3. Tour guide is knowledgeable of the crowds at certain locations and planned it well to beat the crowds by going early.
4. Tour guide managed the group well and everyone followed timelines closely.
Areas for improvement:
1. Toilet breaks of 15 mins is insufficient, especially if there are also other tour buses stopping at the same spot. It was really not a pleasant experience.
2. Should consider giving a little more relaxed itinerary and not to pack too many locations in one day. But I am also aware that some customers would prefer to maximize and this is something difficult to find the balance.
3. Tour guide did give a good explanation of the places visited but it would have been better if the guide could also give a running commentary of the various areas passed by the bus.Read full review
We were picked up at Las Vegas. My husband have to go up and down the elevator looking for the tour bus cuz the tour guide just say that the bus is outside. He did not specified that it is around the corner on the side of the parking lot. B..y the time we got in, another chaos cuz people are taking 2 seats putting their belongings beside it. Why does he not tell them that this is a full capacity bus and 1 seat per person ??
On this 7 days tour, I would say that our guide is lazy. He sleeps and play his video game all the way. Only giving a brief summary of the places. The pamphlets from the visitor centre give more details.
The tour should give customers an option of joining the excursion or at least inform them ahead of what is expected. This would be going down the Antelope Canyon. The waiting in line for at least 2 hrs in the 100F heat. Not good for people with medical condition.
The ski lift for sight/picture taking at Jackson. Me and my husband did not go cuz both of us do not feel comfortable sitting in the open air.
The long line up to the restroom takes away 10mins.Should make each stop at least 45mins instead of 30mins.
Expect waking up at 5:00 am each day.
Expect lunch or dinner at Chinese buffet.
I would give credit to the driver for his non stop driving and safety.
Lots of recommended sightseeing places. Joining the tour saves you time and the hassle of driving yourself .
Meeting and making new friends.
Overall, YES , I recommend joining the tour.Read full review
Best family vacation so far. Tour itinerary was great, some hotel was good, holiday inn hotel in Switzerland was the best for me. Others like in Albatros hotel, and apartcity hotel wasn't a pleasant to stay. In seating arrangement, it would.. be good if they have pre-selected seat when booking, no more rotating seat daily coz I've noticed some people get jelous when see's you when you're in front or in a middle. They talk bad behind you. We enjoyed our vacation so much, our tour guide Danny and driver Jan was great. Will definitely recommend this tour. Love it!Read full review
Wishing to visit other attractions like Boston Commons and other historical sites instead of aquarium because it is very common like you can see aquariums in other places. But again Boston is known for historical sites so maybe the itinerar..y should focus on them.Read full review
I took various free tour during the 2-day itinerary. Tour guide was very helpful in accommodating individual request and nothing was forced on me. It was unbelievably affordable (not even sure how they can operate for this price) and very p..leasant and courteous group.Read full review
By: Rowena dela cruz | Mon Jun 26, 2017 at 04.07 PM
It was a great trip. The iterinary covered all the important must see sites in Europe. Our tour manager AJAX was very efficient and professional. He always gave us a run down of how the day will go and answered all our questions. He was ver..y knowledgeable about all things related to the sites and went above and beyond to make us comfortable. We started recommending this trip to family and friends Read full review
Busy schedule but worth it to see everything. Would have aided admin if room keys had been allocated on coach rather than at reception which was a bit chaotic!
Special thanks to driver Weng and guide Winter Zhang!